Information We Collect
When you request an estimate or contact us, we may collect your name, email address, phone number, service address, details about the items you want removed, and any other information you choose to provide.
We may also receive basic technical information such as your browser type, device type, pages visited, and approximate location through standard website logs or analytics tools.
How We Use Information
- Respond to questions and provide junk removal estimates.
- Schedule, manage, and complete requested services.
- Communicate about appointments, service updates, and customer support.
- Improve our website, services, safety, and customer experience.
- Prevent fraud, protect our business, and comply with legal obligations.
How We Share Information
We do not sell your personal information. We may share information with service providers that help us operate our website, communicate with customers, schedule jobs, process payments, or perform other business functions. We may also disclose information when required by law or when necessary to protect our customers, team, property, or legal rights.
Cookies and Analytics
Our website may use cookies or similar technologies to remember preferences, measure website performance, and understand how visitors use the site. You can control cookies through your browser settings, although disabling them may affect some website features.
Data Retention and Security
We keep information only as long as reasonably necessary for the purposes described in this policy, including customer service, recordkeeping, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
Your Choices
You may ask us to review, correct, or delete personal information you have submitted, subject to legal and operational recordkeeping requirements. You may also opt out of non-essential promotional messages at any time.
Children's Privacy
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Policy Updates
We may update this policy as our services or legal obligations change. The revised policy will be posted on this page with an updated effective date.
Contact Us
For privacy questions or requests, contact SpaceCraft Junk Removal at spacecraftjunkremoval@gmail.com or (972) 940-3012.